1. IT Technical Responsibilities
- Maintenance, administration and monitoring of Servers
- Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
- User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
- Maintenance/ Administration of Network Infrastructure
- Maintain and update firewall settings
- Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
- Assist IT Manager in implementing information and cyber security and control structures
- Handle system backup, storage management and system recovery.
- Conduct servers backup (daily/weekly/monthly backup)
- Handle renewal of maintenance services for IT equipment/ software licenses
- Perform tests and evaluations on new software and hardware
- Liaise with vendors for IT equipment purchase and technical support
- Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
- Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
- Provide desktop support duties
- Workstation and trading phone setup for new users
- Install and configure computer hardware, software, systems networks, printers and scanners, etc.
- Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
- Support of desktop applications like Bloomberg and Refinitiv related applications
- Troubleshoot hardware and software issues
- Rollout Windows updates and patches
- Regular checks for PC and Server OS patches and updates
2. Others
- Assist in office renovation
- Shifting of User positions or desk positions
- Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
- Any adhoc assignments by Management
Requirements
- Minimum Diploma in Information Technology related field
- Minimum 1 year of experience
- Experience in firewalls, routers and switches configurations
- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration
- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility
- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage
- Good interpersonal skills
- Willingness to work on weekends and public holidays occasionally
