Job Description
- Main Duty - Customer Service Duty (mindset has to meet the
- realist challenges and demands of a Primary School setting)
- To answer phone calls, manage visitors, takes messages,
- responds to enquiries and provide general useful information (in
- a very dynamic environment where calls are volumous)
- Able to use school implemented IT system for administrative
- purposes.
- To handle daily varied demands and queries from parents /
- students / vendors / staff etc
- To call pupils absentees and to check with parents on their
- child’s status every morning.
- To call pupils to convey messages during ad-hoc / special events
- To render first level assistance to walk-in pupils’ needs including
- sick & injured pupils. To escalate case to other colleagues in the
- office immediately if it is beyond superficial cases.
- To handle / support situation when pupils’ vomit, soiled their
- clothes.
General Duties
- To assist in canteen matters, utility, FAS application, arrears fee,
- bus booking, etc
- To help update the school activity notice board in the office (data
- accuracy is important)
- To maintain the forms cabinet in the office. All forms must be
- current and to be replenished constantly.
- To assist in general typing duties.
- To assist in Stores supplies management during school holidays
- To support any other general admin duties as and when required
Work Schedule
- Contract Period: From 02 Jan 2025 – 31 Dec 2025.
- Mondays to Fridays: 7:00am to 4:00pm
- Service not required on Saturdays, Sundays and gazetted public holidays
Requirement
- Good communication and inter-personal skills in reception duties,
- preferably in school environment
- Good team player with high level of initiative
EA License No.: 96C4864
Reg. No.: R22110485