Scope of work:
- Be a part of BeFound’s mission in skincare education that focuses on ingredient suitability and knowledge
- Walk our clients on their skincare journey programs and advise products with ingredients suitable for their skin
- Market knowledge on trends, products and services in the skincare & beauty industry
- Build knowledge and data of skincare ingredients
- Plan out each client’s skincare and makeup journey
- Build good client relationships and long-term engagement with our clients
- Assist clients in understand their skin better with skincare ingredients through 1-1 consultations
- Create skincare database in BeFound’s skincare library
- Handle customer objections and convert opportunities to an extended journey with client
Requirements:
- Passionate about skincare and is inquisitive about skincare ingredients
- Experience in a customer relations role is a bonus
- Experience in the skincare & beauty industry is a bonus
- A problem solver, quick witted and a team player
- Relevant diploma or degree in Cosmetic Science, Pharmaceutical is highly preferred
- Able to work on Saturdays (Rotating weeks - Mondays to Saturdays, Tuesday to Saturdays)
