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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Executive/Senior Executive (Operations, Centre Management)
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Executive/Senior Executive (Operations, Centre Management)

Chinese Development Assistance Council

The Executive/Senior Executive in Centre Management is responsible for ensuring the seamless operation of CDAC Centres by managing administrative functions, scheduling, facilities, and beneficiary services. He/she will also lead initiatives to enhance user experiences, collaborate on community programmes, and build strong relationships with local stakeholders to foster a welcoming and supportive environment.

JOB DUTIES

  • Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation.
  • Lead initiatives to improve and foster a welcoming and safe environment for centre users.
  • Drive projects to enhance work processes through innovative techniques and effective problem-solving methods.
  • Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries.
  • Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers.
  • Engage and support the community through a variety of approaches and platforms.

REQUIREMENTS

  • Minimum Diploma.
  • Relevant experience in social service-related field preferred.
  • Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries.
  • Resourceful, adaptable, and able to multi-task.
  • Good communication and interpersonal skills to work with people from diverse backgrounds

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