Responsibilities
· Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents
· Plan, prepare and execute Change technical tasks in the ITSM queues.
· Respond to and resolve alerts from the monitoring management system.
· Provision server/cluster build and hardening according to the security standards.
· Troubleshoot, configure, and resolve requests / incidents linked to Hardware, Operating System, Hypervisor and High-Availability services in the operating environment.
· Deploy and operate storage, network and OS/cluster configurable items, and infrastructure management tools.
· Plan, prepare and execute servers OS patching and reboot.
Skills/Requirement
· Minimum 10 years of relevant hands-on work experiences
· Must be Solution-focused with excellent problem solving and analytical skills.
· Must have Scripting / automation experience with Power shell proficiency.
· Expert in tools such as Altiris (inventory and patch management), CyberArk (privileged access management), OMI suite (events/alerts management)
· Strong Troubleshooting skills in WINDOWS OS, Hyper-V and VMWARE related issues.
· Experience with patch deployment Process (Planning, Schedule, and Rollout) by following the Microsoft Guidelines.
· Knowledge of SCVMM and Virtual Center
· Knowledge and/or hands on working experience with Altiris and Active Directory
· Must be willing to do on call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.
· Mut be willing to do Rotational shifts: Members in the team will rotate accordingly around 3 shifts
Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)
We regret to inform you that only shortlisted candidates will be contacted.
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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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