- Managing employees: Supervising staff, setting goals, and providing feedback
- Communicating: Relaying information to and from employees and upper management, and communicating company goals
- Ensuring compliance: Ensuring employees comply with company and legal policies and procedures
- Training: Training new hires and providing opportunities for professional development
- Managing workflow: Creating schedules, delegating tasks, and managing workflow
- Handling issues: Helping to resolve employee issues and disputes, and handling customer issues
- Reporting: Reporting performance records and evaluations to HR and senior management
- Hiring and firing: Assisting in the hiring and firing of employees
- Budgeting: Controlling budget information and taking corrective measures
- Maintaining a positive environment: Maintaining a positive environment and encouraging employees
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