- Training new hires: Helping new employees understand their role by providing orientation, explaining job duties, and communicating company policies
- Managing workflow: Defining goals for the team and ensuring they are working towards them
- Creating and managing team schedules: Planning and organizing schedules to ensure the team operates within deadlines
- Reporting to HR and senior management: Typically reporting team performance to HR and senior management
- Resolving conflicts between employees: Using active listening skills to understand employee complaints and work with them to reach a solution
- Evaluating performance and providing feedback: Communicating expectations to team members and evaluating their performance
- Setting goals and deadlines: Creating performance goals and setting deadlines that match the company's plans
Other responsibilities of a supervisor include: Ensuring organizational goals and objectives are met, Enhancing productivity and employee performance, Promoting a positive work culture, Promoting employee engagement, and Mitigating risks.