JOB RESPONSIBILITIES AND DESCRIPTION
- Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
- Build and sustain effective communication with other roles involved in the project
- Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
- Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
- Write business requirements documents for projects/enhancements/ continuous improvements
- Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
- Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
- Manage change requests to ensure all parties are informed of the impacts on schedule and budget
- Conduct pre- and post-implementation audits
- Manage customer satisfaction within the project period
- Ensure a seamless handover of successfully implemented project to operations team
- Document lessons learned at the end of project cycle
JOB REQUIREMENTS
- A bachelor Degree in a related discipline
- Proven track record in project management, data analysis skills
- Strong understanding of formal project management methodologies
- Knowledge/ Experience of warehousing/ ecomm operations
- Able to multi-task and work under pressure and tight schedule effectively and independently
- Proficient in MS Office Suite
- 5 years experience in a supply chain project implementation
- Travel requirement: ~30% (project stage dependent)
