Job Description:
- Assigns technical tasks and manages delegation for technical issues, animates the team to encourage collaboration and sharing of best practices, supporting technical skills development and provides training when required.
- Supports new technologies and leverages them to provide consistency of service across streams, manages service improvements for all Unix/Linux services supported throughout the organization, documents, reviews, maintains and shares relevant technical information to the team.
- Provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA, implements and develops improvements based on LEAN-CA-CIB best practices, Focuses on automation and optimum use of the team to improve efficiency, drives and delivers root cause for any high severity issue, reviews technology changes to identify potential risks, is responsible for problem management and resolution.
- Maintain programmable code outlined in technical instructions and specifications for operating systems.
- As an experienced professional in Windows Services, supports his/her team during diagnosis when technical issues rise in his/her scope of expertise.
- Is aware of the global IT structure so that he/she anticipates interrelationships within the organization, engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects, facilitates transformation projects and suggest future directions for new areas of improvement and change, guarantees the production readiness and license to operate of new projects and solutions, is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role.
- Actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations, actively assist in identifying the most technical skilled candidates for open roles, technically coach and develop partner resources to improve quality and productivity, defines the technical skillset required to support CA-CIB technologies.
- As the escalation point of contact for Clients, manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.
- Legal and Regulatory responsibilities, complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
- Maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
- Completes all mandatory training as required to attain and maintain competence.
Requirements:
- Minimum 8-10 years of experience in managing Active Directory, relevant Services.
- Expertise in Active Directory, Forest and Domain Policy implementations.
- Knowledge on Active Directory User Services, Lightweight Directory Access Protocol (LDAP), Group Policies Implementation.
- Ability to write scripts (PowerShell basis) to provide ad-hoc reporting and automation of tasks.
- Able to review and handle the Vulnerabilities, follow-up fixes reporting from this AD environment.
- Knowledge on AD Promotion/Decommission process and procedures,
- Experience with Role Based Access Controls, Identity and Access Management solutions and workflows.
- Ability to provide ownership and take a leading role in initiatives/topics as they arise.
- Experience with Active Directory Migration and consolidation projects.
- Ability to consult and collaborate with application and infrastructure teams on Authentication / Authorization requirements and integration to directory service.
- Ability to solve complex problems spanning multiple technologies and disciplines.
- Excellent communication, interpersonal and logical skills.
- Customer service oriented and a strong team player.
- Ability to work under pressure and a commitment to solving issues.
- Knowledge on Windows Core OS, Virtualization Platform (Hyper-V, VMWARE), Microsoft Clustering is advantage.
- Hands on experience of Monitoring tools (including configuration, deployment) like SCOM, HPOMI, NNM, TIVOLI, etc.
- Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, HP Synergy is advantageous
