Position : Customer Service Executive
- Location: Changi
- Working days: 5 days (8am - 5.45pm)
- Salary: $2,300 - $ 2,800
Requirements:
- Min 1-2 years of experience in parts management within the music instrument industry.
- Proficient computing skills and familiarity with relevant software and systems.
- Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
- Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
- Provide customer service to walk-in clients, and handle cashiering duties.
- Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
- Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
- Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
- Perform any other duties as assigned.
Chin Wai Loon Reg No: R24121618
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
