Key Responsibilities
Technical Management
- Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries.
- Must have skills in :
- Microsoft Windows Server 2012, 2016 & 2019
- Microsoft Active Directory
- ITIL 3 or 4 Foundation
- Good to have skills :
- PowerShell scripting
Required Technical Knowledge/Skills:
- At least 5+ years of technical experience with the majority spent in a Bank or Financial Institute.
- Must have experience working on virtual technology platform VMware websphere 6.x or Microsoft HyperV 2019.
- Must know how to manage Active Directory for the authentication and privilege account management.
- Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
- Candidate must be competent on how to manage the OS on physical servers and virtual servers.
- Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
- Strong knowledge on governance, server administration and services in cloud based environments. In short, able to follow the bank’s standards, processes and procedures.
- Proficiency in handling and/or contribution to complex IT projects.
- Able to work autonomously and as part of a team using strong analytical skills
- Demonstrate a systematic and logical approach to problem-solving
- Good presentation and documentation skills, possess good time keeping and attention to detail.
- Be willing to do shift work and some weekends. Also be on call or attend incident calls outside office hours at short notice.
- Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
- Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
- Able to plan, test and execute Production changes successfully following a robust Change Management process.
Other Value-Added Competencies:
- Knowledge and experience with Ansible Tower, Ivanti, Centrify, Veritas and BMC software.
- Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
- Have good scripting skills, in PowerShell, Python or other programming languages.
- Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
- Project Management experience is a bonus
Specific Qualifications Required
- A professional certification in any of the Operating Systems listed.
- Qualified in ITIL 3 or 4 Foundation