Plaza Premium Lounge Singapore Pte Ltd is currently seeking a dynamic and motivated Commercial Executive / Senior Commercial Executive to join our team. The Commercial Executive / Senior Commercial Executive will be responsible for promoting and selling our products and services to corporate clients, travel agencies, airlines and other potential customers in order to achieve sales targets and contribute to the growth of the company. He/she has to assist with ensuring business secured for company thoroughly understood to facilitate seamless service and the exceeding of the customers’ expectations.
Description
- Telemarketing and Lead Generation: Assist with telemarketing efforts to generate business leads for Sales Managers to follow up on.
- Compliance: Ensure all business practices adhere to company policies and procedures.
- Profit Maximization: Assist in developing action plans to maximize profits.
- Market Coverage: Monitor prospecting activities to ensure extensive market coverage.
- Business Development: Assist in developing new business opportunities in the corporate and travel agency segments, including maintaining and expanding relationships with existing clients.
- Sales Strategies and Promotions: Collaborate with the marketing team to execute sales strategies, promotional activities, and campaigns to increase sales and revenue.
- Client Presentations and Negotiations: Conduct sales presentations, negotiations, and contract discussions with potential clients to secure business opportunities and contracts.
- Operational Coordination: Work closely with the operations team to ensure smooth in-house arrangements.
- Product Upselling: Responsible for upselling Plaza Premium Lounge products.
- Reporting: Provide timely and accurate sales reports, forecasts, and market intelligence to management.
- Internal Liaison: Liaise with internal departments to ensure smooth execution of sales contracts and delivery of services to clients.
- Administrative Duties: Perform data-related administrative tasks and reporting.
- OTA and Travel Agent Relations: Reach out to all OTAs and travel agents to refresh Aerotel/PPL rates.
- Airline Relations: Maintain relationships with airlines and follow up on the status of AOG contracts.
- Event and Trade Sales: Handle AOG calls, event sales and operations, and manage trade/FIT/group lounge bookings.
- Local Contracts: Source and maintain existing local contracts, ensuring regular follow-up.
- Flight and Passenger Movement Monitoring: Monitor flight and passenger movements across SIN airports.
- Additional Duties: Undertake other tasks assigned by superiors and management as needed.
Job Requirements:
- Diploma or Degree in Hospitality, Business Administration, Sales or related field.
- At least 2 years of experience in sales or business development, preferably in the hospitality or travel industry.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
- Proven track record in achieving sales targets and meeting KPIs.
- Excellent presentation, negotiation and closing skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in Microsoft Office applications and CRM software.
- Travel may be required.
