Location: BUGIS
Event Management
• Prepare and pack onsite materials and stationery for scheduled events to be delivered to the venue.
• Collate travel information to populate workshop leaders’ rooming list.
• Assist to send participant list for badges printing for all scheduled face-to-face events
• Assist on sending reminders to requested events’ workshop leaders for attendance list submission.
• Note taking during weekly events meeting.
• Assist on setting up of Zoom account for workshop leader virtual workshop.
• Assist on data clean-up of outstanding vouchers and contact stakeholders to utilise the pass for future face-to-face scheduled events.
• Maintain updated database on templates for responses to common Answer queries.
• Support data clean and administer accreditation process. That include post event survey to Australian participants. Support in providing resources for accreditation process.
• As needed, general event administrative support as assigned by event leads.
Salesforce PD Product Catalogue
• Work in collaboration with Product Strategy department to transfer all new workshops from Smartsheets to Salesforce workshop product database.
• Point of contact for queries or feedback related to the Product Catalogue.
• Maintain database as “gold standard” of information to support PDD scheduling and events building, ensuring all product availability information is accurate at all times.
• Communicate changes to Salesforce workshop product database to internal IB teams (PDD, IBEN, Marketing) and troubleshoot problems/propose solutions when issues arise.
• Manage translations of all workshop titles and descriptors for Spanish and French versions of the catalogue.
• Communicate with CVENT teams to ensure workshop titles are correctly entered into CVENT.
• Liaise with IB Lexaurus meta data analyst to ensure all workshop titles are entered into Lexaurus and all those no longer available are removed.
• Create and run Salesforce reports.
• Extract workshop content from Salesforce and prepare content for Marketing team.
• Serve as SME to Marketing team during the development of the product catalogue for the website.
Financial Processing
• Assist on updating budget sheet with actual expense from workshop leaders.
• Assist on forwarding badge and invoices to finance to process.
• Assist on informing finance to issue credit vouchers for hosting schools.
General Support PDD Team
• As assigned, provide coverage to other team members.
• As per instruction from management, support global and regional projects and initiatives
• Timely escalation of issues to team leadership.
Interested applicants may email resume to [email protected]
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
