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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Murex SRE VAR Support
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Murex SRE VAR Support

Elliott Moss Consulting Pte. Ltd.

Elliott Moss Consulting Pte. Ltd. company logo

Job Summary:


The ideal candidate will ensure the smooth functioning of production systems, troubleshoot complex issues, and collaborate with cross-functional teams to optimize processes and enhance operational efficiency.


Key Responsibilities:


• Monitor and ensure optimal service levels for day-to-day production support.

• Develop and maintain scripts (Shell, Python) for system monitoring, troubleshooting, and maintenance.

• Collaborate with third-party vendors and internal support teams to deliver a seamless support model.

• Use Elasticsearch for logging, monitoring, and analysing system services.

• Assist in CI/CD pipeline operations and support deployment processes adhering to best practices.

• Take ownership of high-severity issues, provide timely resolutions, and engage in root cause analysis (RCA).

• Proactively identify and implement pre-emptive solutions for production stability.

• Communicate effectively across business units and support teams.


Technical Skills:

  • Hands-on experience with OpenShift, MariaDB, MongoDB, or similar platforms.
  • Familiarity with AWS, VPC, and containerization tools.
  • Proficiency in Linux architecture and shell scripting.
  • Competence in SQL for troubleshooting and system analysis.

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