Morgan McKinley is looking for a skilled Data Operation Specialist for a 12-months contract with our client in the tech industry.
Key Responsibilities:
- Analyze operational issues to determine if technical solutions or process corrections are needed.
- Track and report on operational performance, identifying trends and areas for improvement.
- Facilitate daily standup meetings and manage customer support ticket prioritization.
- Create Business Review content for leadership meetings.
- Ensure adherence to processes and highlight any deviations affecting support quality.
- Document lessons learned and share insights with cross-functional teams.
Essential Skills/Experience:
- 2-4 years in operations support within a technical environment, with knowledge of Operational Metrics and KPIs.
- Strong problem-solving skills and experience with data visualization and SQL queries.
- Customer-oriented mindset with high attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced setting.
- Excellent interpersonal and communication skills.
Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.
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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345
