Summary
To provide excellent guest service and ensure a safe environment for guests. Collaborate closely with the Residence Manager to create memorable guest experiences.
Responsibilities
- Provide courteous and efficient service in the breakfast lounge.
- Prepare and present breakfast as per standards.
- Maintain cleanliness and organization of the lounge area in accordance with food safety and hygiene standards
- Manage food inventory and supplies, including ordering and restocking as needed.
- Respond to guests’ complaints, requests, and inquiries efficiently and tactfully.
- Collaborate with team members to ensure a seamless and enjoyable guest experience.
- Be familiar with Serviced Residence facilities and functions, and assist with property event or activities when needed.
- Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
- Cook and/or prepare simple food items for breakfast.
- Perform light housekeeping duties such as dishwashing, sweeping and mopping the breakfast lounge, and toilet cleaning.
- Undertake any other duties assigned by superiors diligently and professionally.
Requirements
- Prior experience in a similar role is preferred.
- Food Hygiene Certificate is mandatory.
- Possess excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Reporting time is 6am or latest 615am.
