Desktop Support Engineer requires to be supporting all the infrastructure related support. It requires to provide support to End User's .
- Min 1.8 years of experience into IT Support, Helpdesk OR Desktop Support primarily for providing Level 2.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
- Use tools and methodologies to load, copy and customize operating system configurations for deployment
- Responsible for tracking hardware and software inventory
- Familiarize end users on basic software, hardware and peripheral device operation
- Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
- To support VIP users
