Position Summary / Project Description
As a PM within the Program Management Office (PMO), the resource will be responsible for initiating, managing, and reporting on Cluster related projects and programs.
Ensures the timely execution of key deliverables, such as project approvals, costings, and resource planning. Additionally, there is the need to monitor and report on delivery balance scorecard KPIs, including budget utilization, and address any areas of concern in collaboration with stakeholders.
The candidate must be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.
Role and Responsibilities
- Manage day-to-day activities in the Program Management Office for related Logistics projects.
- Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
- Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
- Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.
- Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
- Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
- Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.
- Organize, and support key users’ trainings, workshops, planned of FAQs using GenAI, roadshows and events for materials/documentations.
- Support program/project IT audits with stakeholders and related secretariat duties.
Requirements / Qualifications
- Degree holder with 7-10 years of relevant working experience or Diploma holder in any discipline.
- Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
- Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
- Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
- Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
- Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.
- Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
- Proficient in Microsoft Office Excel, Word and PowerPoint
