Location: Raffles Place
Mon - Fri 9am-6pm
•Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
•Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
•To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
•Call verification to update client details, form amendments and reset password for accounts etc.
•Other ad-hoc admin and follow-up tasks assigned
•Attend to walk-in customer at our customer service centre
•Work closely with various departments and other CS team members
Interested applicants may email resume to [email protected]
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)