[Job ID:670864]
Responsibilities:
- Troubleshoot and resolve technical issues related to semiconductor equipment and systems, including computer systems, complex software, and networked or wireless systems.
- Perform on-site installations, oversee continual improvement programs, carry out parts overhauls, preventive maintenance, modifications, and repairs on equipment.
- Act as the company's liaison with customers on both administrative and technical matters for assigned projects.
- Coordinate logistics and communicate with customers regarding equipment-related issues.
- Address customer complaints and provide timely solutions to resolve their concerns.
- Monitor product performance, provide regular updates, and report feedback on customer service requests.
- Report recurring customer complaints to management for future resolution and reference.
Requirements:
- Must Have:Minimum Poly Diploma/ Bachelor's Degree in Electrical/Electronics/Mechanical/Mechatronics Engineering
At least 2 years of relevant experience with semiconductor equipment. - Strong communication and interpersonal skills.
- Detail-oriented, organized, and a resourceful team player.
- A highly motivated individual capable of working independently with minimal supervision.
- Able to work in a cleanroom environment.
- Willing to work or be on standby during after-office hours, weekends, or public holidays.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
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EA Personnel Name: Wong Slaine
EA Personnel Reg. no.: R2096245
EA License no.: 07C5771
