Job Description
This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.
1. Unit inspection, readiness/preparation:
Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.
2. Defects Rectification
Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
3. Unit handover to owners
Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
4. Handling Customer Complaints/ feedback
Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.
If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]
Shermaine Soo Yi Ning
CEI Reg R1877837
Recruit Express Pte Ltd
EA License No; 99C4599
We regret that only shortlisted candidates will be contacted.
