Customer Service Coordinator cum Purchaser
Location: Pioneer – no transport provide
Salary Range: Up to $3300, depending on relevant job experience
Working Hours: Monday to Friday, 8.30am to 6pm
Job Description:
- Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
- Supports the order to cash process with excellence in order processing.
- Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
- Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
- Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
- Completes registering / filing / archiving of customer service-related documentation.
- Assures cooperation between customer service regarding administration of customers’ orders.
- Providing ad-hoc general administrative support when assigned.
How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820
