Benefits
- Attractive Salary Package: Earn up to $3,500 basic salary plus variable bonus and AWS (Annual Wage Supplement).
- Work-Life: 5.5-day work week with a half-day on Saturdays, ensuring work-life integration.
- Location: Based in Novena, with accessible public transportation and amenities nearby.
- Dynamic Environment: Join a supportive and professional healthcare team, with opportunities for personal and career growth.
- Comprehensive Support: Benefit from an engaging work culture that values continuous learning and skill development.
Job Description
We are looking for a Clinic Assistant to deliver exceptional service and support our clinic operations in Novena. The role involves front desk duties, patient registration, handling calls, processing payments, and assisting with clinical tasks.
Roles & Responsibilities
- Frontline Service: Deliver excellent customer service, managing patient inquiries and registrations.
- Appointment Coordination: Schedule appointments and manage patient registration efficiently.
- Communication: Handle phone calls and address patient inquiries in a professional manner.
- Insurance & Payments: Process medical insurance claims, issue tax invoices, and manage payment collections.
- Administrative Support: Perform administrative duties, assist with simple clinical procedures, and complete ad-hoc tasks as assigned.
- Efficiency: Assist in clinic operations to ensure a smooth and organized workflow.
Requirements
- Experience: Minimum of 2 years in a clinical setting, preferably in a healthcare organization.
- Skills: Proficient in medical insurance processing and tech-savvy.
- Language: Able to converse fluently in English and Mandarin to communicate with patients.
- Attributes: A team player who can work independently, with strong interpersonal, communication, and problem-solving skills.
- Work Ethic: Must be organized, able to multitask, and have a positive attitude with a willingness to learn.
Additional Information
- Salary: Up to $3,500 basic, plus variable bonus and AWS.
- Work Schedule: 5.5-day work week (Monday to Friday: full day; Saturday: half day). Working hours are based on clinic opening and closing times.
