Nature of Service:
- Identification and assessment of current state processes based on interviews, focus group discussions, data gathering, etc.
- Development of future state processes in consultation with stakeholder groups including the Authority’s contractors/vendors.
- Facilitation of stakeholder group discussions or workshops to gather requirements, seek concensus on proposed future state processes, etc.
- Documentation of process models using the Authority’s preferred tool.
Required Role’s competencies, skills & knowledge
- Relevant credentials and qualifications.
Minimum 3 years (or 5 years for Senior Deployed Staff) of relevant experience in performing the Role.
