- Administer and configure infrastructure systems and applications, network devices, desktop, mobile devices and other remote devices.
- Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
- Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
- Draft and update technical documentation such as administration & user guides.
- Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
- Source for product solutions and vendors/suppliers for required projects.
- Provide L1/L2 support and participate as a team lead or member in projects.
- Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
- Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred
- Experience with Veeam, VMware, and UNIX/Linux is an added advantage
- Experience in API/Web Programming and Database Administration is an added advantage
Job Requirements:
- Diploma or Degree in Computer Science, Information Technology and/or Certification in CCNA
- Minimum of one year of relevant experience
- Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
- Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
- Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
*Please be notified that only shortlisted candidates will be notified*
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EA Personnel Name: Chan Jun Wei
EA Personnel No: R1543992
EA License No: 21C0845
