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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer [Jurong | Up to 3k | Relocation Industry] - SM09
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Customer Service Officer [Jurong | Up to 3k | Relocation Industry] - SM09

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000


Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

  • To represent the company to the company’s corporate accounts.
  • To provide the highest possible level of customer service.
  • To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
  • Provide HR support

Job scope:

  • Answer to phone enquiries / web enquiries
  • To take down client’s removal details
  • To set up survey appointments for sales department
  • To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
  • To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
  • To promptly follow up on requests from direct client / branch / agents
  • To prepare physical file, put in all necessary documents then pass to traffic department
  • To tally details on system and physical document
  • To update our internal excel sheets accordingly
  • Ad-hoc task

Requirements:

  • At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

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