Job Title: Senior Desktop Engineer (Leading 2 - 3 members)
We are hiring under Recruit Express headcount, and you will be deployed to:
Location: CBP
Pay: $4500- $5000
Duration: 1-year contract Renewable
Working Hours: Normal Office Hours
As a Senior Desktop Engineer, you will play a critical role in overseeing and maintaining the desktop computing environment within the organization. You will be responsible for providing advanced technical support, designing, and implementing desktop solutions, and leading projects to improve system performance and user experience. Additionally, you will mentor junior engineers and collaborate with other IT teams to ensure seamless integration and operation of desktop services.
Technical Leadership:
- Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
- Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
- Lead desktop-related projects such as system upgrades, migrations, and deployments.
System Architecture and Design:
- Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
- Develop and maintain desktop security policies, configurations, and access controls.
- Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.
Team Collaboration and Mentoring:
- Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
- Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
- Participate in hiring processes and performance evaluations for desktop engineering team members.
Documentation and Compliance:
- Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
- Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
- Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.
Continuous Improvement and Innovation:
- Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
- Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
- Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.
Essentials:
- Minimum 3 years of relevant working experience.
- Extensive experience in desktop engineering, system administration, or related IT roles.
- Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
- Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
- Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.
Desired:
- Excellent problem-solving skills, analytical thinking, and attention to detail.
- Leadership abilities including project management, team collaboration, and mentoring.
Education/ Professional Qualifications Requirements:
- Diploma / Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience).
- Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable.
Interested applicants, please Email,
Fabian Ling Tuong Liing
Email Address: [email protected]
Outsourcing Team
Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be contacted.
