Job Description:
- Collaborate with internal stakeholders and end users to understand business requirements, analyze needs, and translate them into technical specifications.
- Develop and maintain Management Information System (MIS) reports (e.g., sales, inventory, staff, and outlet performance) and dashboards, integrating new features based on user feedback.
- Enhance systems by analyzing current processes and implementing modifications, such as automating workflows with scripts and code from MS SQL databases to complement the SAP system.
- Design scripts to identify and correct errors in source documents before uploading them to analysis platforms to ensure data accuracy.
- Provide training and support to ensure effective utilization of IT solutions and dashboards by end users.
- Offer first-level SAP helpdesk support, troubleshoot local operational issues, and escalate unresolved matters to vendors as needed.
- Provide ongoing support for in-house CRM applications, analysis platforms, tablets, and network maintenance.
- Collaborate with vendors on project implementations, application testing, upgrades, and patches.
- Maintain knowledge of server infrastructure and office equipment, including laptops, printers, and email systems.
- Provide daily support for software, hardware, and network-related issues.
- Document system protocols and procedures to ensure consistent operations.
Job Requirements:
- A minimum of 3 years of relevant experience in implementing or managing MS SQL databases, data warehousing, and analysis platforms.
- A degree or diploma in Computer Science, Information Technology, or a related field is preferred.
- Demonstrated expertise in business systems implementation, upgrades, or management, with a focus on analytical and technical solutions.
- Strong analytical skills and commercial acumen to derive actionable insights from business data.
- Experience using SAP and programming tools such as Power BI or Power Query.
- Proficiency in Microsoft Windows, network administration, hardware, and software support.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd | EA License No. 20C0270
TEY WEI JIAN | EA Registration No. R24120855
