Position summary:
The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. He/She monitors security alerts and events. He collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. He/She assists with the analysis of security-related information and events, escalation of incidents for validation and remediation. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. He/She is alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.
Monitor security system
- Perform non-routine security monitoring activities
- Perform prioritization and allocation of security incidents
- Track security monitoring rules and alerts
- Compile regular reports on the performance of security operations
Maintain security operations
- Assist with the implementation of agreed security system changes and maintenance routines
- Assist with implementation of new security programs
- Support vulnerability, penetration testing and assessments
- Support the development of reports on security penetration testing results
- Recommend security products, services and/or procedures
- Support the alignment of security systems with established service agreement standards
- Support the implementation of new enterprise security architecture, technologies and enhancements
Respond to queries
- Support live response to security issues
- Support investigation of security breaches such as forensic threat investigation
- Support the resolution of security related issues
- Support the simulation of user problems to identify security system drawbacks
- Recommend security system modifications to reduce user problems
Facilitate compliance
- Assist with the implementation security policies, procedures and programs
- Educate users on the security standards and practices
- Identify improvement areas to existing security policies and procedures
- Deliver user training
Optimize security system performance
- Support piloting of new tools, technologies, and processes as well as installation of hardware and software
- Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates
- Maintain documentation of all optimization activities
- Suggest improvements to operational processes, procedure manuals, and documentation
Requirements
- Polytechnic or degree in Computer Systems
- Relevant experience in vulnerability scanning, ASOC, firewall managment, network scanning for at least min 3 years.
EA Licence No: 11C5502 | EAP Registration No: R22109400
