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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Coordinator | (Shipping & Logistics)
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Customer Service Coordinator | (Shipping & Logistics)

Recruit Now Singapore Pte. Ltd.

Recruit Now Singapore Pte. Ltd. company logo

Benefits

  1. Attractive Compensation: Earn up to $3,200 basic salary plus AWS and variable bonuses.
  2. Convenient Transport: Company transport available with pick-up points at Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.
  3. Structured Work Schedule: Monday to Friday, 9am to 6pm.
  4. Location: 4 Tuas Lane, Singapore 638613.
  5. Growth Opportunities: Contribute to international shipping operations, collaborating with a global network of distributors and vendors.

Job Description

We are looking for a detail-oriented and organized Customer service/Export Logistics Coordinator to manage export shipments and related documentation. This is an exciting opportunity to work with global distributors and support efficient international supply chain operations.

Roles & Responsibilities

  • Arrange export shipments for distributors/customers, including drop and export shipments from YASC.
  • Prepare and handle commercial documentation, including invoices, delivery orders, and shipping documents, using in-house systems (RPMS).
  • Coordinate shipment and cargo collection with the warehouse team.
  • Prepare necessary shipment certificates such as SMF, COO, and COQ.
  • Manage Letters of Credit and coordinate submission to banks.
  • Liaise with external vendors, including freight forwarders, clearing houses, and delivery contractors.
  • Process manual purchase orders and shipping instructions for vendors in Japan, America, Europe, China, Indonesia, Thailand, and India.
  • Negotiate delivery rates and contracts to optimize costs and efficiency.
  • Plan and monitor inbound shipments from overseas and local suppliers.
  • Investigate claims regarding shortages, mis-supply, or defective parts with warehouse personnel.
  • Track and monitor loading/unloading costs and prepare necessary reports.
  • Perform additional duties as assigned.

Requirements

  • Education: Minimum Nitec or equivalent.
  • Experience: At least 3 years of relevant experience in shipping or export logistics.
  • Skills: Strong coordination, communication, and organizational skills.

Additional Information

  • Salary: Up to $3,200 basic + AWS + variable bonus.
  • Working Hours: Monday to Friday, 9am to 6pm.
  • Location: 4 Tuas Lane, Singapore 638613.
  • Transport: Company transport provided to/from Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.

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