Plays a crucial role in the Sales and Marketing department, supporting the sales team and ensuring the smooth operation of sales activities.
Duties and Responsibilities:
Secretarial duties include setting up meeting, taking minutes of meetings and following up on meeting matters arising.
- Maintaining customers information, and inputting sales data into our customer management system.
- Collating sales data and perform sales analysis and prepare sales reports.
- Providing administrative support to the sales team, which include among other duties, managing sales enquiries, the writing of contact reports, preparing pricing documentation and drafting proposals for customers / quotations.
- Responding to customer calls and emails, and supporting the sales staff in completing customer paperwork, receiving, reviewing, and verifying customers’ work request / orders and verifying and documenting scope of work (SOW).
- Liaise with the Logistics department, particularly with Operations Planners and other Operational units to ensure smooth and seamless co-ordination and prompt service deliveries.
- Checking data accuracy in orders and invoices and help in contacting customers to obtain missing information or answer queries.
- Supporting sales in customer’s vendor registration and onboarding process. Communicate important feedback from customers internally.
Skills Requirements:
- Strong organizational skills, meticulous, and the ability to multitask in a demanding environment with tight deadlines.
- Effective communication and good people skills and able to perform independently and collaboratively in a team.
- 5-years of experience in sales administration, trucking / logistic operation, or other similar roles.
- Ability in MS Office Suite Hands (Excel and PowerPoint) and hand on experience with CRM software.
- Diploma or degree in business administration, sales and marketing and other relevant good academic qualifications.
