Location: Holy Innocents’ High School, 1191 Upper Serangoon Road, Singapore 534786
Contract Duration:
- Base Year: 2 January 2025 to 14 November 2025 or from the issuance of the Letter of Award (LOA), whichever is later.
- Working Hours: Monday to Friday, 8:00 AM – 4:30 PM (8.5 hours/day, including a 1-hour lunch break).
Non-Working Days:
- Saturdays, Sundays, gazetted public holidays
- School holidays in November and December
- Eve of Chinese New Year, Thanksgiving and Award Presentation Ceremony (TAPC), Youth Day, eve of National Day, eve of Teachers’ Day, and Teachers’ Day
Service Required:
- First and last week of the school holidays in June
Key Responsibilities:
Customer Service & Front Desk:
- Handle phone calls, walk-ins, and general inquiries from parents, students, and the public.
- Provide first-level assistance to sick or injured students and escalate more serious cases as needed.
- Communicate parents’ messages to teachers effectively.
Administrative Support:
- Manage loan and collection items as assigned by the Admin Manager (AM) or Vice Principal Admin (VPA).
- Oversee the stock of spare uniforms, office supplies, pantry items, and first aid supplies.
- Handle incoming and outgoing mail as directed by the AM or VPA.
- Count, sort, and distribute brochures, leaflets, and items to teachers and students.
- Ensure forms in the General Office are current and replenished regularly.
- Maintain cleanliness and organization of the reception area.
Other Duties:
- Safeguard official information by signing a confidentiality undertaking.
- Perform ad-hoc administrative tasks as assigned by School Leaders, AM, or HOD overseeing the department.
Qualifications, Skills & Experience:
Minimum Requirement:
- Education: GCE ‘N’ Level or equivalent
Preferred Experience & Skills:
- At least 2 years of relevant work experience
- Pleasant and people-oriented with strong communication skills
- Ability to work effectively in a team and independently
- Fluent in English and a Mother Tongue language (preferably Mandarin)
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Prior experience working with students in schools (advantageous)
- First Aid Certification (advantageous)
