JOB DESCRIPTION
- Comply with Current Good Manufacturing Practices (cGMP) and EHS requirement for hygiene and safe handling when carrying out cleaning activities.
- Performs the cleaning and sanitation of the assigned area as per Standard Operating Procedure (SOP).
- Ensure appropriate Personal Protective Equipment (PPE) is worn at all times during cleaning and sanitation activities.
- Preparation and labeling of chemical to be used for cleaning and sanitation.
- Inspect the cleanliness of the area and ensure that the area is suitable for production.
- Records the cleaning activities in the respective cleaning log sheets and inform Customer upon completion of task.
- Ensure all cleaning and sanitation agents and cleaning tools used are stored in the designated areas.
- Ensure high standard of hygiene and cleanliness within the customer premise
- Demonstrate good service acts by greeting others, smiling and saying thank you (GST) to customers and colleagues
- Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat
- Oversees the works execution and performance of staff
- In charge of operational and manpower planning, deployment and productivity of the staff
- Provide adequate training and coach staff to meet the required contractual standards
- Conduct daily inspections/audits to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance
- Ensure all cleaning tasks carried out is in compliance to Health & Safety Environmental procedures and practices, and report accidents/incidents to the superior promptly
- Lead and drive the team in creating great service experiences for customers to achieve our Service with a Human Touch objective
- Ensure compliance with local government legislation and ISS corporate governance polices
- Support in achieving contract KPI measurements on employee turnover rate, retention rate, employee survey and LTIF (lost time injury frequency)
- Adhere to the recruitment guide under Hiring the Human Touch when recruiting new team members
- Undertake any duties/projects as assigned by the Superior
REQUIREMENTS
• Min. 2 years’ experience as a Cleaning Supervisor
• Strong leadership and communication skills
• Hands-on Supervisor
