The Job:
- Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time
- Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
- Assess and manage appeals, feedbacks and minor complaints
Requirements:
- Possessed professional certification in Insurance (i.e. M9, M5 and CHI)
- 3 years’ experience in customer servicing role (Life Insurance);
- Meticulous and accurate
Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.
JANE LUI JIE'EN
CEI: R1104482
Company Reg. No. 199601303W || EA Licence No. 99C4599
