Responsibilities
An Expert has a wide spectrum of responsibilities and actions.
As an expert of his/her team, he/she:
- assigns technical tasks and manages delegation for technical issues,
- animates the team to encourage collaboration and sharing of best practices,
- has a role in supporting technical skills development and provides training when required.
- supports new technologies and leverages them to provide consistency of service across streams,
- manages service improvements for all Unix/Linux services supported throughout the organization,
- documents, reviews, maintains and shares relevant technical information to the team
- provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
- implements and develops improvements based on LEAN-CA-CIB best practices,
- focuses on automation and optimum use of the team to improve efficiency,
- drives and delivers root cause for any high severity issue,
- reviews technology changes to identify potential risks,
- is responsible for problem management and resolution.
- maintain programmable code outlined in technical instructions and specifications for operating systems.
As an experienced professional in Windows Services, he/she:
- supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
- is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
- engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
- facilitates transformation projects and suggest future directions for new areas of improvement and change,
- guarantees the production readiness and license to operate of new projects and solutions,
- is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
- actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
- actively assist in identifying the most technical skilled candidates for open roles,
- technically coach and develop partner resources to improve quality and productivity,
Qualifications and Profile
- Minimum 8-10 years of experience in managing Active Directory, relevant Services.
- Expertise in Active Directory, Forest and Domain Policy implementations.
- Knowledge on Active Directory User Services, Lightweight Directory Access Protocol (LDAP), Group Policies Implementation.
- Ability to write scripts (PowerShell basis) to provide ad-hoc reporting and automation of tasks
- Able to review and handle the Vulnerabilities, follow-up fixes reporting from this AD environment
- Knowledge on AD Promotion/Decommission process and procedures,
- Experience with Role Based Access Controls, Identity and Access Management solutions and workflows.
- Ability to provide ownership and take a leading role in initiatives/topics as they arise
- Experience with Active Directory Migration and consolidation projects.
- Ability to consult and collaborate with application and infrastructure teams on Authentication / Authorization requirements and integration to directory service
- Ability to solve complex problems spanning multiple technologies and disciplines.
- Excellent communication, interpersonal and logical skills.
- Customer service oriented and a strong team player.
- Ability to work under pressure and a commitment to solving issues.
- French language proficiency would be seen as an advantage.
- Knowledge on Windows Core OS, Virtualization Platform (Hyper-V, VMWARE), Microsoft Clustering is advantage.
- Hands on experience of Monitoring tools (including configuration, deployment) like SCOM, HPOMI, NNM, TIVOLI, etc.
- Knowledge and/or hands on working experience with emerging technologies – Cloud IaaS, HP Synergy is advantageous
Work Schedule
- Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
- May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.
Education Requirements
At least a Bachelor’s degree in any of these faculties:
- Computer Science
- Information Technology
- Programming & Systems Analysis
- Science (Computer Studies)
Next Step
- Prepare your updated resume and expected package.
- Simply click on 'Apply here' or email to [email protected] to drop your resume
- All shortlisted candidates will be contacted.
Tamanna Bilandi
EA Licence No. 91C2918
Personnel Registration No. R2096241
