Job Summary:
- Located at Hougang
- 5 Days Work Week
- AWS, VB
- Up to $3,300
- Transport Provided at West, East, North, NorthEast
Job Responsibilities:
- Manage order processing and fulfillment, ensuring prompt and accurate delivery.
- Respond to customer emails regarding queries, feedback, or order placements within one working day.
- Follow up with customers to ensure satisfaction and identify future needs.
- Investigate, resolve, and escalate customer complaints or feedback as needed, collaborating with Senior staff and Regulatory & QSHE teams efficiently and independently.
- Ensure the availability of certificates of analysis or compliance and apply inspection status as required.
- Prepare, generate, and share customer reports accurately and on time.
- Collect and maintain sales data and an up-to-date database of customer contacts.
- Maintain an organized filing and retrieval system for easy access to work documents when needed.
Job Requirements
- Diploma in Business Administration or Logistics and Supply Chain
- At least 2 years working experience in related field.
- Excellent communication skills.
- Proficiency in Microsoft Office.
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
For fast response, please submit your Update Resume to whatsapp (Miya - 69900434) and only shortlisted candidate will be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
Kuan Mei Yang
Registration Number: R24124509
EA License No: 06C2859 (MCI Career Services Pte Ltd)
