Credit Control and Liaising Matters
- Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
- Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
- Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
- Perform cash allocation and ensure settlement is made to relevant parties as per procedures
- Resolve reconciliation discrepancies with internal and external business partners in a timely manner
- Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
- Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
- Ensure all queries are responded promptly
- Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
- Manage stakeholders through presentation of facts and data as well as relationship building
Requirements
- Bachelor’s in business / Finance or equivalent or Diploma in any fields
- 3-4 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
- Team player, ability to multi-task, work independently and communicate in a dynamic team environment
- Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
- Proficiency in MS Office including Word, Excel and PowerPoint
- Strong negotiation skills and ability to present to senior stakeholders in a professional environment
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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