We are seeking a Front Desk Officer for our client ST Engineering.
Job Title: Front Desk Customer Service Officer (Depot Road), 2 yr contract , $2000-$3000
Responsibilities:
· Receive and welcome the visitors with a polite and cheerful disposition
· Register and enroll visitors facial recognition efficiently and accurately
· Provide efficient queue management and crowd control where needed
· Protect and maintain accurate and updated visitor records according to PDPA requirements
· Key management including issue, return and accounting for all keys on a daily basis
· Able to multitask and to work fast
· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
· Monitor attendance and prepare report as needed.
· Comply and adhere to SOPs, policies, guidelines and processes
· Flexibility to change roster should there be a need to.
· Manage records, documents and files in support of required activities for pre-enlistment. This would include · ·Organising and updating records and files, scanning and uploading of documents to system.
·To participate in digitisation exercises, organising files and documents as necessary.
Requirements:
· Track record for excellent Customer Service
· Able to learn quickly and adapt to changes.
· Good interpersonal and communication skills
· Good command of English (written and spoken).
· IT savvy and familiar with common software.
· WSQ certification in customer service is an advantage
Work Location: Depot Road
Working Hours: Mon-Fri, 930am-7pm
Please click apply, or submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
Goh Kwan Way Marc
EA License No : 06C4642
EA Reg No : R24120754
We regret that only shortlisted candidates will be notified.
