Benefits:
- Attractive salary up to $3,200 basic, with AWS and Variable Bonus.
- Company-provided transport from multiple MRT stations for convenient commute.
- Monday to Friday workweek with standard office hours for work-life balance.
- Opportunities to enhance export and logistics management expertise.
- Gain exposure to handling international shipments and commercial documentation.
Job Description:
We are looking for an organized and proactive After-Sales Executive to manage export shipments, coordinate logistics, and ensure smooth after-sales operations. This role requires meticulous attention to detail and strong communication skills to liaise with internal teams and external vendors.
Roles & Responsibilities:
- Arrange export shipments to distributors/customers via drop or direct shipping.
- Prepare and manage commercial documentation (invoices, delivery orders, shipping documents, etc.) using in-house systems.
- Coordinate shipments and cargo collection with the warehouse team.
- Prepare certificates required for shipments, such as SMF, COO, and COQ.
- Handle Letter of Credit submissions to banks.
- Liaise with freight forwarders, clearing houses, and 3rd-party logistics providers.
- Process manual purchase orders and shipping instructions for global vendors.
- Negotiate shipping rates and contracts to optimize costs.
- Plan and monitor inbound shipments from overseas and local suppliers.
- Track and monitor unloading and loading costs.
- Investigate claims related to shortages, defective parts, or mis-supply.
- Prepare orders and monthly reports as required.
Requirements:
- Nitec or higher qualifications.
- Minimum of 3 years of relevant experience in logistics or after-sales support.
- Detail-oriented, organized, and proactive.
- Good communication and coordination skills.
Additional Information:
- Salary: Up to $3,200 basic + Variable Bonus + AWS.
- Location: 4 Tuas Ln, Singapore 638613.
- Transport: Company pick-up at Pioneer MRT, Choa Chu Kang MRT, Potong Pasir MRT, and Yew Tee MRT at 7:30 AM, with return drop-off.
- Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM.