Responsibilities:
- Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
- Responsible for new sales opportunity development and sales project operation
- Responsible for key customer engagement, customer relationship improvement and maintenance
- Partner with solution team & delivery team to develop account strategy plan and business plan
- Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
- Achieve annual business plan through efficient internal collaboration and proper customer approaching.
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Handle related duties which are necessary for the proper management of key accounts and duties assigned
Requirements:
- Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
- Candidate from ICT background that related with carrier network is required.
- At least 5 years of experience in sales or relevant experiences, or similar client support role.
- Proven results of delivering client solutions and meeting sales goals.
- Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
- Ability to multi-task and manage multiple priorities in a fast-paced environment.
- Must be customer oriented, target-oriented and capable of accurate work with minimal supervision.
- Strong negotiation skills, Self-motivated and self-directed.
- Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.
Interested candidate who wish to apply for this position, please click on APPLY NOW
EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd
EA Registration No.: R23117518 | Heah Sian Wei
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