Benefit:
- AWS
- VB
- Career Progression
- Annual increment review
- Near MRT
- Duty Allowance (Sat shift will be rotating among the other colleagues)
Location: Central (Near MRT Station)
Job ID: 19195
Working hour:
Monday to Friday: 9:00am to 6:00pm, Saturday/PH: 9:00am to 3:00pm (x1-2times based on duty roster with duty allowance)
Job Description:
• Quotations and Order Processing: Handle and process large volume of quotations and sales orders within the stipulated target time (including verifying and rectifying of part number errors on the orders)
• Enquiries Management: Respond to enquiries from customers via phone, email and web chat in a prompt, courteous and professional manner
• Claims Management: Process claims that arise from shipment delays, defective items, wrong pricing, etc
• Communications: Collaborate with internal and external stakeholders to resolve any issues that may arise with regards to customers’ orders (including requesting of lead time changes to suppliers)
• General: Encouraging customers to order online through the e-commerce store
Job Requirements:
• Minimum GCE “O” Level Qualification
• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Positive work attitude, self-driven, independent, team player with strong customer service mindset
• Good communication and interpersonal skills
• Detailed-oriented with a strong focus on accuracy
• Able to multi-task and work under pressure
• Adaptable to a fast-paced working environment with a sense of urgency
• Proficient in Microsoft Office (Powerpoint, Excel, Word and Outlook)
• Immediate availability will be an added advantage
We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.
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Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html
Thank you for your understanding and co-operation!
Lee Xin Hui
EA Registration No: R22108046
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069
