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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive (MNC/ 5days/ West) JL18
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Customer Service Executive (MNC/ 5days/ West) JL18

Trust Recruit Pte. Ltd.

Trust Recruit Pte. Ltd. company logo

Highlights

  • Basic + AWS + VB
  • Transport pick-up at Clementi MRT, location at Pandan
  • Sales Support/ Admin
  • Invoice/ PO/ Quotations


Responsibilities

  • Handle customer orders for piece parts and repair units.
  • Manage Turn Around Time (TAT) for repair units.
  • Monitor and follow up on sales and purchase order activities.
  • Address customer complaints and provide necessary solutions to meet customer requirements.
  • Oversee retrofit and warranty administration.
  • Generate reports and perform various administrative duties.
  • Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
  • Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
  • Reduce the aging of un-invoiced activities.
  • Perform any other tasks as assigned.

Requirement

  • GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
  • IT literate, proficient in MS applications, particularly MS Excel
  • Knowledge of BaaN software (or similar such as ERP, SAP)
  • Good communication skills (oral and written) to interact with internal and external customers.


HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

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