We are looking for Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks...etc.
Need to manage and monitor equipment, cleaning solutions and cleaning standard.
Work Day: 2 Weekdays and 1 Weekend
Work Shift: To Be Arranged
Job Description
- Able to communicate well/fast with client, floater and cleaner through various channels (e.g. Phone Calls, WhatsApp Chats / SMS, emails, walk-ins)
- Maintaining a positive, empathetic, and professional attitude toward clients at all times
- Responding promptly to client inquiries & complaints
- Ensure clients satisfaction and provide professional client support
- To arrange floater or cleaner jobs schedule and monitor cleaning standard.
- Collect mails and documents
- Assist in any ad-hoc duties assigned
Requirements
- Minimum 1 year experience in customer service and scheduling
- Minimum a Diploma Holder
- Customer-oriented with good interpersonal and communication skills
- Pleasant and friendly personality
- Strong problem solving capabilities
- Able to work at a fast pace environment, fast learner, willing to take up responsibilities
- Computer Literacy
