Responsibilities
- Design, implement, and update hospital-wide risk management protocols and procedures to ensure patient safety and operational continuity.
- Prepare and maintain comprehensive crisis response plans, ensuring all staff know their roles during emergencies (e.g., natural disasters, pandemics, cyberattacks).
- Identify, analyze, and mitigate risks associated with hospital operations, including patient care, data security, and facility management.
- Oversee the investigation and documentation of incidents, adverse events, and near-misses. Implement corrective actions to prevent recurrence.
- Conduct regular training programs and emergency preparedness drills to ensure readiness in handling crises and risks effectively.
- Ensure hospital practices meet local and national regulatory standards related to risk and crisis management.
- Work closely with clinical and administrative teams to minimize risks associated with patient care and hospital operations.
- Prepare reports on risk assessments, crisis outcomes, and incident responses for hospital leadership and regulatory bodies.
- Develop strategies for ongoing risk reduction and foster a culture of safety and proactive risk management.
- Act as a liaison during crises, ensuring clear communication between hospital staff, patients, families, and external agencies.
Requirements
- At least a Bachelor in any discipline with at least 4-8 years of relevant working experience
- Preferably in industry like healthcare, public setting, large capacity environment / operations
- Strong technical skills of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
- Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
- Possess strong analytical, communication, persuasion, influencing, written and presentation skill
- Ability to take and record accurate notes/minutes in complex meetings,
- Ability to work independently and in a team and across teams with minimal supervision
All qualified applicants, please send in your resume to:
Tricia Celestine Goh (R1981653)
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