Responsibilites
- Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
- Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
- Establish contacts with house guests / long staying guests and renders assistance when necessary.
- Make courtesy calls to guests.
- To be well versed and updated on all tourists related information.
- Requisite and keep stock of promotional materials for daily operations.
- Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Requirements
Minimium 'O-level'
Able to perform rotating shifts
Postitive attitude with outgoing personality and good communication skills
