RESPONSIBILITY
• Work with stakeholders to identify & understand the requirements of software systems o Plan and participate in product conceptualisation sessions with stakeholders for eliciting requirements. o Elicit and documents business/user requirements and translate them into user-stories for development. o Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders. o Work with developers to interpret requirements leading to technical implementation. • Analyse requirements to drive the design or review of test cases/business model/processes • Work closely with Product Owner on project schedule, issues and escalation • Work closely with Product Owner to manager business owners’ and project sponsor’s expectations • Drive business process change requests on gaps identified and manage a project’s scope and acceptance. • Provide inputs to development team for implementation. • Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT. • Ensures completion of documentations and filings to facilitate software development. • Continuously finds means and ways to improve operations, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service. • For smaller projects, double hat as Product Manager with following responsibilities o Create project status report and other communication materials o Craft project proposal to secure project funding and justify resource allocations o Manage project scope and stakeholders’ expectations o Issue escalation to the right people in timely manner o Maintain and continuously refine Product Backlog o Maintain Project RAID Log and follow up on action items EXPERIENCE AND SKILLS NEEDED • More than 2 years of business analyst experience in software development projects • Experiences with web-based and business process software systems implementation • Good written and verbal communication, including minute taking and technical writing skills • Possess business case and user-stories development skills • Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively • Motivated to learn new skills and technologies • Highly meticulous and tenacious, follow up with things to closure • Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage • Experience with focus group and workshop facilitation will be an added advantage • Experience with Confluence, JIRA and Balsamiq will be an added advantage • Experience with BPM modelling techniques and methods will be an added advantage • Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantage • Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
