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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior/ Guest Service Executive (Islandwide)
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Senior/ Guest Service Executive (Islandwide)

Far East Hospitality Management (s) Pte. Ltd.

Far East Hospitality Management (s) Pte. Ltd. company logo

Description

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.


Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • Minimum Diploma in Hospitality.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

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