[Job ID: 827797]
Responsibilities:
- Foster strong working relationships between the Sales Gallery and other departments, ensuring clear communication channels.
- Lead by example, motivating and inspiring the team through hands-on involvement and professional leadership.
- Assist the Sales Manager in the smooth operation of the Sales Gallery, including generating reports.
- Address and resolve guest concerns or complaints promptly, in coordination with relevant departments (e.g., Marketing, Customer Delivery).
- Ensure timely guest registration and check-in, while ensuring the gallery administrative support team delivers exceptional customer service.
- Regularly audit and check cash operation accounts, promptly reporting any discrepancies to the Finance department and Sales Manager.
- Ensure that the Sales Gallery’s facilities, property, and assets are consistently maintained to high standards.
- Manage inventory, ordering, and invoicing of items for the Gallery.
- Complete necessary reports for sales and encore operations.
- Prepare and deliver welcome letters for overseas guests as part of Preview Packages when travel resumes.
- Collaborate with the Finance team for monthly auditing.
- Carry out gallery administration tasks as needed.
Requirements:
- 1-2 years of experience in customer service or reception.
- Proficiency in Mandarin or Bahasa Indonesia to communicate with Mandarin/Bahasa Indonesia-speaking clients.
- Proficient in MS Office applications and good computer skills.
- Strong time management and multitasking abilities.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
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EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771
