Responsibilities:
- Perform troubleshooting for Windows client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to Windows client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in Windows client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset password & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage Windows client platform implementation / upgrade project.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project / facility management teams
Requirmeints:
- Min Diploma in Information Technology
- Preferable with Internship experience in Desktop Support / End user support enviornment
- Comfortable with roaming roles (Main office - Ubi)
- Good communication skills , problem solver
Interested candidate please click "APPLY NOW" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Registration ID <R1105286> (Ngiam Xinyi)
