Responsibilities:
Sales Administration / Support
- Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
- Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
- Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
- Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
- Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
- Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
- Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
- Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
- Ensure proper organization and filing of documents.
- Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).
Marketing Communication
- Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
- Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
- Prepare and organize marketing materials and collateral.
- Oversee the maintenance and updating of the company’s website content to ensure it is current.
- Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
Requirements:
- With 5 years of Customer Support or Sales Support experience.
- Exceptional customer service and presentation skills.
- Positive, dynamic and results-oriented
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]
EA License No: 13C6305
Reg. No.: R23117856
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
